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Mumbai to Doha flight cancelled after delay of several hours; Indigo arranges hotels, refreshments for angry passengers

IndiGo's Mumbai to Doha flight 6E 1303 was cancelled after technical issues and procedural delays. Passengers were given refreshments, assistance, hotel accommodations, and rebooking options. Earlier in September, IndiGo apologised for discomfort caused by an air conditioning malfunction on a Delhi-Varanasi flight that led to chaotic conditions due to cabin temperature fluctuations.
Mumbai to Doha flight cancelled after delay of several hours; Indigo arranges hotels, refreshments for angry passengers
NEW DELHI: IndiGo flight 6E 1303 from Mumbai to Doha was cancelled after facing significant delays due to a technical issue. Indigo spokesperson said that, "Despite multiple attempts to depart, procedural delays led to the cancellation."
The flight was scheduled to depart from Terminal 2 of Mumbai Airport at 3:55 am and reach Doha at 5:00 am which was ultimately called off.
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"Passengers affected by the cancellation were given refreshments and assistance at the airport. IndiGo is providing hotel accommodations and rebooking passengers for their final destinations. The airline has apologised for the inconvenience caused," spokesperson added.
Earlier on September 7, IndiGo issued an apology after passengers aboard the Delhi-Varanasi flight faced difficulties after the aircraft's air conditioning system malfunctioned and led to chaotic conditions in the aircraft. Responding to the entire matter, sources within IndiGo stated that the AC was functioning properly, but a temperature shift caused the cabin to heat up, leading to panic among the passengers.

"We extend our apologies for the inconvenience experienced on flight 6E 2235 operating from Delhi to Varanasi on September 5, 2024," read a press statement from the airlines."
The discomfort was attributed to fluctuations in cabin temperature, which were adjusted in response to passenger requests. Our cabin crew promptly extended assistance to the affected passenger to address the situation," added the statement.
Reportedly, several passengers fainted due to intense heat and suffocation, while others were seen using magazines to cool themselves.
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