Finance & economics | Industries of the future

Will services make the world rich?

American fried chicken can now be served from the Philippines

Illustration of a globe with lots of red arrows going around it
Illustration: Rose Wong
|Delhi, Istanbul and Singapore

In April a New York fried-chicken shop went viral. It was not the food at Sansan Chicken East Village that captured the world’s imagination, but the service. Diners found an assistant from the Philippines running the till via video link.

This article appeared in the Finance & economics section of the print edition under the headline “Virtual everything”

From the June 29th 2024 edition

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