Customers to benefit from loyalty program

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Digicel Fiji CEO, Farid Mohammed displays the new Rewards App during the launch in Suva on Friday, August 13, 2021. Picture: SUPPLIED/DIGICEL FIJI

Digicel Fiji has launched its loyalty program for its customers which would allow them to redeem data bundles, redeem mobile phones and accessories whereby these consumers would be able to upgrade to better devices or add to their existing user experience.

Digicel Fiji chief executive officer Farid Mohammed said for the past 13 years, Digicel had provided the best products and services to customers across Fiji.

He said they were giving customers a chance to earn and redeem these points for amazing gifts as this was a way to say thank you for their loyal support.

“Every time customers opt-in to a prepaid plan or successfully subscribe to Unwired, Sky Pacific and triple play plans, they will receive instant points,” he said.

“Customers will also earn points for how long they have been a Digicel customer. As customers’ expectations continue to evolve, we are focused on delivering benefits that are important to them. Our customers can now earn points and redeem that towards Digicel rewards.

“In future, our customers can look forward to converting their rewards points towards other purchases with expanded locations at supermarkets, service stations and other partners to deliver even more value to our customers.”

According to a statement from the company the loyalty program known as Digicel Rewards also extended to Sky Pacific and Unwired customers who could earn points.

The company stated that in the future, Digicel plans to extend the rewards program to third party businesses to allow customers to redeem points on their purchases.

Those customers who wished to take advantage of the loyalty program, needed to download the Digicel Rewards App from Play Store in order to sign up, start earning and tracking their points in real-time.

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