Skip to main content

WhatsApp says Google no longer indexes Click to Chat users’ phone numbers

Phone numbers of WhatsApp users who chose to create public links to their accounts will no longer be listed on Google. WhatsApp confirmed to Digital Trends that Google has blocked the practice, and a simple query for “site:wa.me” now won’t return an endless list of links to WhatsApp users.

The move comes after India-based security researcher Athul Jayaram highlighted how executing an empty query for WhatsApp’s Click to Chat URL can get you access to thousands of phone numbers and direct links to launching a chat with them.

WhatsApp’s Click to Chat tool allows anyone to fire up a chat without having to save the other party’s number on their phone first. Instead, users can simply append the number to a special web address and click on it to begin chatting with the recipient on WhatsApp.

The feature was primarily employed by businesses, since they were able to place that public link on their website to let visitors and customers easily reach out to their WhatsApp’s support channel without going through the hassle of saving the number in their phonebooks.

Jayaram said he was able to message several strangers whose WhatsApp numbers he managed to acquire from the wa.me search. The Google listing didn’t reveal any other personal information, such as the user’s number or status. However, Jayaram could view the pictures and names of people who hadn’t made their data private through WhatsApp’s security options.

By appending the country’s code at the end of the URL, Jayaram could also restrict the results to a specific region that could potentially prove handy to spammers and cybercriminals.

Jayaram reported the leak to Facebook through the social media company’s Bug Bounty programs. WhatsApp, however, told Digital Trends that it didn’t qualify for a bounty since it merely contained a search engine index of URLs that WhatsApp users chose to make public.”

WhatsApp landed in a similar controversy earlier this year in February when a report discovered that anyone could look up private group links — that were shared or posted on a public channel — on Google and access their list of phone numbers and participants by joining them without verification.

Editors' Recommendations

Shubham Agarwal
Shubham Agarwal is a freelance technology journalist from Ahmedabad, India. His work has previously appeared in Firstpost…
WhatsApp Buisness is beta testing a new shortcut for quick replies
Close up of WhatsApp icon as seen on a smartphone display. Credits: WhatsApp official.

WhatsApp has released several new updates to enhance the platform’s engagement rate. Now, the company has enabled a new shortcut for quick replies on the beta versions of both Android and iOS , though some users who have installed the latest update may still not see this option. This is because the option has been rolled out only to select beta testers, and others may need to wait for further updates to see this option enabled.
"Quick replies" was one of the earliest features introduced to the WhatsApp Business platform. It allows for reusing frequent messages via keyboard shortcuts, a little similar to how the G-board memory works when typing out similar messages or emails. To use quick replies, a user needs to type out "/" as suggested by "WABetaInfo", and then select the message to send from the list.
WhatsApp's several major updates in 2021 have made it the market leader in messenger downloads. NurPhoto/Getty Images
The reasons for adding this shortcut are currently unknown, but the real benefits will be experienced once the update is available to a wider audience. At the moment, the new shortcut option has been added to the chat share action menu that can be seen by both Android and iOS device users.
What's next?
Meanwhile, WhatsApp has plans for several updates for 2022, including an option for hiding the "last seen" view for specific contacts. The social media giant's basic messenger and business versions are currently at the number 2 and number 5 positions, respectively, in the "free communication apps" section in the Google Play Store, compared to Telegram, which is at number 3. However, the combination of 5.5 billion downloads from WhatsApp apps on Android makes it the clear market leader. 

Read more
Upcoming WhatsApp groups feature could be a potential lifesaver
A person using WhatsApp Messenger on his Android smartphone.

Over the years, WhatsApp has added several features that help WhatsApp group administrators moderate their groups better. Some of these include restricting the ability of nonmembers to send messages to the group and banning unruly members. Now, it seems the Facebook-owned messaging client is working on another feature that has been on the wish list of several group admins.

According to WABetaInfo, WhatsApp is likely to give group admins the power to delete messages sent by other group members. To understand why this is such a big deal, it is important to know WhatsApp's current restrictions with respect to group messages.

Read more
U.K. agency says Apple and Google are stifling user choice in their app stores
App store icon showing three notifications.

Apple and Google's mobile platforms have faced a maelstrom of criticism regarding their respective app store and operating system rules, and the U.K.'s Competition and Market Authority (CMA) is adding to that cacophony of voices. After the result of a probe this year, the CMA concluded that the mobile duopoly is leading to "less competition and meaningful choice" for customers.

The CMA highlighted a few incidents of concern. Apple famously not allowing Microsoft's xCloud game streaming app into the App Store merited a mention, as did Google's deals with smartphone makers to include Chrome and other Google apps in exchange for access to the Google Play Store and Google Play Services.

Read more