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‘Musk, Zuckerberg and Trump all said troubling, offensive and, on occasion, factually incorrect things this week.’
‘Musk, Zuckerberg and Trump all said troubling, offensive and, on occasion, factually incorrect things this week.’ Photograph: Sam Morris
‘Musk, Zuckerberg and Trump all said troubling, offensive and, on occasion, factually incorrect things this week.’ Photograph: Sam Morris

How Zuckerberg, Musk and Trump use 'clarifications' to confuse us

This article is more than 5 years old
Sam Wolfson

CEOs have started to pull from the Trump playbook: offend, muddle, but ultimately change little

It was a busy week for the media strategists of powerful billionaires. Elon Musk, Mark Zuckerberg and Donald Trump all said troubling, offensive and, on occasion, factually incorrect things this week. Then hours later, tried to reach back in time and edit their statements, much like you would an errant Facebook post. All three either flatly denied they’d said what they said, or attempted to revise their statements in ways that failed to acknowledge that they’d been said in the first place.

Some of the original statements have been fiddled with so much they feel as though they happened years ago. But a recap: Musk baselessly called Vernon Unsworth, one of the rescuers who helped extract a group of boys from a cave in Thailand, a “pedo” on Twitter. Zuckerberg told an interviewer that Holocaust deniers weren’t “intentionally getting it wrong” and would not remove their posts from Facebook because such posts are “not trying to organize harm against someone, or attacking someone”. Trump went against the clear findings of his own security agencies and said he didn’t see any reason why Russia would have interfered in the US election.

Public figures do sometimes plausibly claim to misspeak under sustained pressure from a fiery interviewer, but none of the original comments were given under duress. Trump’s came at probably his most keenly watched press conference since taking office, something he would have had months to prepare for. Musk’s came in a series of tweets from his personal account. Only Zuckerberg faced sustained questioning from an interviewer, Kara Swisher, in his appearance on the Recode Decode podcast.

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Yet even then it was Zuckerberg, not Swisher, who brought up the Holocaust. She had been asking about people posting Sandy Hook conspiracy theories on the site, to which Zuckerberg responded: “Let’s take this whole closer to home … I’m Jewish, and there’s a set of people who deny that the Holocaust happened. I find that deeply offensive. But at the end of the day, I don’t believe that our platform should take that down because I think there are things that different people get wrong. I don’t think that they’re intentionally getting it wrong.”

Presumably then, the trio’s sudden urge to clarify their statements was the result of an outpouring of condemnation that greeted all of them. Trump was scolded by those in his own party. Zuckerberg was rebuked by the Anti-Defamation League. Musk’s comments saw Tesla’s stock price tumble and caused widespread condemnation. Yet what followed were not traditional apologies or U-turns, but an attempt to pretend they’d never said anything wrong in the first place.

Trump’s attempts at rewriting the past were the most brazen. He first claimed he misspoke at the conference, claiming that he had accidentally used “would” instead of “wouldn’t” to describe whether he thought Russian intelligence interfered in the election. Later the White House tried the same trick again. When Trump was asked by reporters whether he believed Russia was “still targeting the US”, he clearly said “no”, contradicting statements by Dan Coates, the director of national intelligence. Sarah Sanders later said that Trump was actually refusing to answer questions when he said “no”. By Thursday, Trump was claiming he had been “very strong” on Putin and calling the media the enemy of the people. CNN’s ticker gave up at one point, just saying “Trump clarifies his clarifications”.

Zuckerberg had more tact, but similarly used confusion rather than contrition to try and get himself off the hook. In a letter to Recode, the organisation that published the original interview, he said: “I enjoyed our conversation yesterday, but there’s one thing I want to clear up. I personally find Holocaust denial deeply offensive, and I absolutely didn’t intend to defend the intent of people who deny that.” He then went on to repeat his line that people who lie on Facebook would not have their posts removed, but those that advocate for hate or violence on the site would. Yet he did not re-categorize Holocaust denial as advocating hate. Nor did he reverse his position that posts that deny the Holocaust would not be removed by moderators. So he’s actually clarifying nothing, merely repeating while adding that he doesn’t intend to defend Holocaust deniers. One up from the non-apology apology, this is the non-clarification clarification.

Elon Musk launched a baseless attack on the British cave diver Vern Unsworth (center) this week. Photograph: Pongmanat Tasiri/EPA

Musk did apologise for his comment on Twitter, but only after posting a highly flattering posting by a user on Quora that defended his actions, which he described as a “well-written article”, and claiming that his statement was equivalent to Unsworth’s previous suggestion that Musk could “stick his submarine where it hurts”. Musk said: “My words were spoken in anger after Mr Unsworth said several untruths & suggested I engage in a sexual act with the mini-sub.”

“Spoken in anger” doesn’t quite reflect the actual context of Musk’s original statements either. Posting on his own Twitter account, he doubled down on his accusation over an hour later, when he replied to a news story about the initial “pedo” tweet saying he would “bet ya a signed dollar” it was true. In his apology Musk didn’t address his apparent certainty that Unsworth was a pedophile.

Many have questioned what effect this president’s ambivalence about the truth and consistency would have on wider discourse. This week both Zuckerberg and Musk were pulling from the Trump playbook – after being unspeakably offensive they continued to offer out contradictory and confusing “clarifications” that masked an underlying stubbornness. By the end of the week all three men had said a lot but changed little.

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