The Future of Human Work Is Imagination, Creativity, and Strategy

It seems beyond debate: Technology is going to replace jobs, or, more precisely, the people holding those jobs. Few industries, if any, will be untouched. It is easy to find reports that predict the loss of 5 to 10 million jobs by 2020. Leaders must resist the temptation to think of AI as “wizard of Oz” technology that will allow them to control vast empires alone from behind a curtain. Instead, they must recognize that while machines can provide a tactical advantage, humans are needed for strategic work. Integrating AI technology into the workforce will mean managing your employees’ emotions — there’s lots to feel threatened by — as well as rethinking the role of people in your organization more broadly.