WEBVTT ED: WE ARE GOING TO DIG INTOSOMETHING WITH FORD.MARIA: FORD OFFERING FREEREPAIRS TO FIX A POTENTIALLYDANGEROUS PROBLEM ED:.SOME CONSUMER ADVOCATES SAY ITSTILL DOESN'T GO FAR ENOUGH. BEN IS HERE WITH WHAT YOU NEEDTO KNOW.BEN: THIS ALL HAS TO DO WITHCARBON MONOXIDE LEAKS IN FORDEXPLORERS.YOU MIGHT REMEMBER OVER THESUMMER THERE WERE REPORTS OFCARBON MONOXIDE PROBLEMS, POLICEOFFICERS BEING OVERCOME BY FUMESWHILE IN THEIR SUV'S.IN FACT, OUT IN AUBURN, SEVERALOFFICERS WENT TO THE HOSPITALAFTER COMPLAINING OF SYMPTOMS.AT THE TIME, FORD OFFERED TO FIXTHOSE LAW ENFORCEMENT VEHICLESFOR FREE.NOW THE COMPANY IS EXPANDINGTHAT OFFER TO ALL DRIVERS NOTJUST THE POLICE VERSIONS OF THEEXPLORERMARIA: WHO IS AFFECTED?BEN: EVERYBODY.IF YOU HAVE AN EXPLORER FROM2011 ON COMING YOU ARE AFFECTED.1.4 MILLION FORD EXPLORERS INNORTH AMERICA.THE MODEL YEARS WE ARE TALKINGABOUT ARE 2011 TO 2017, ESSENTIALLY SINCE THE VEHICLEWAS REDESIGNED TO LOOK THE WAYIT DOES NOW.SO IF YOU OWN AN EXPLORER FROMONE OF THOSE YEARS, YOU WANT TOCONTACT ANY FORD DEALER ANDTHEY'LL MAKE THE REPAIR FREE OFCHARGE, BUT THIS OFFER STARTS ONNOVEMBER 1. IT ONLY RUNS THROUGH DECEMBER31.YOU ONLY HAVE THAT TWO-MONTHWINDOW TO GET IT DONE.ED: THAT WOULD BE A LOT OFVEHICLES PROVE WHAT IS THEPROBLEM?BEN: FORD SAYS THERE IS NOPROBLEM.FORD SAYS THERE IS NO DEFECT.IT'S ONLY OFFERING THESE REPAIRSFOR PEACE OF MIND ONLY.BUT THE CONSUMER GROUP THECENTER FOR AUTO SAFETY SAYSSOMETHING IS WRONG WITH THESECARS.EXHAUST IS LEAKING INTO THECABIN AND THERE SHOULD BE ARECALL.THEY SAY IF FORD WON'T DO IT THEGOVERNMENT SHOULD STEP IN ANDPULL THESE SUV'S OFF THE ROAD.MARI BUT BOTTOM LINE, IF YOUHAVE ONE OF THESE EXPLORERS YOUSHOULD GET IT FIXED.BEN: IT'S NOT A BAD IDEA.IT'S FREE.THE ONLY THING A COST YOU ISTAKING IT TO THE DEALER ANDGIVING IT UP FOR THE DAY, SO WHYNOT?ED: DID YOU CALL THIS LINETODAY?BEN: WE DID IT WE GOT A REGULARPERSON IN 30 SECONDS.888-260-5575.