Feature
Google is bringing the powerful natural language processing (NLP) technology that underlies its search engine to Google Drive.
In a blog post announcing the move this week, Josh Smith, product manager at Google Drive, described NLP as a fancy way of saying “search like you talk.”
It means that users can type things like “find the Twitter analytics spreadsheet” or “where is my conference presentation” and Drive will suggest search results related to those queries, even if the name does not match.
The search employs machine learning to produce more accurate results as time passes.
“Drive NLP will get better with each query — so keep on searching,” Smith wrote.
More Improvements to Drive Search
The "smarter" searching wasn't the only improvement the Mountain View, Calif.-based company made to the search experience in Google Drive.
The search bar now suggests corrections to misspelled terms, much in the same way the traditional Google search experience does.
Part of the announcements included improvements specific to Google Docs, giving users the ability to split documents into multiple columns — think publishing here — as well as the ability to save documents in their original formats.
The updated features are available now, though the company is doing a gradual rollout.
Adobe Sign Improves Salesforce Signing
Without e-signatures, the process of digitally moving documents from capture to signing the final contract hits a brick wall.
While Salesforce users have had San Jose, Calif.-based Adobe Sign (formerly known as EchoSign) on desktop for a few years now, an upgrade this week makes the process possible from mobile devices as well.
This latest upgrade incorporates features from the Salesforce Lightning platform to provide end users and admins a new — and the companies claim, improved — user experience.
The Lightning components will give admins new tools Adobe Sign set up, as well as advanced workflows for San Francisco-based Salesforce users — no coding required.
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Page admins can build pages as they see fit, using the Adobe Sign Send and Agreement components and an Adobe Sign agreement list.
Finally, a new features tool kit gives agreement senders more options when complex workflows are required.
Adobe promise further details will be revealed during its presentation at — where else — Dreamforce.
AeroFS Connects To Office Online
Enterprise collaboration vendor AeroFS, announced new document creation and editing capabilities for its Amium content-centric collaboration product that provides access to Microsoft Office Online features and version history.
The integration is a result of Palo Alto, Calif.-based AeroFS’s participation in the Microsoft Cloud Storage Partner Program. With it, Amium users can create, open, view and edit Word, PowerPoint and Excel documents within Amium — including real-time co-authoring for collaborating on documents.
The Amium solution turns any file into a real-time activity feed and conversation. The cloud-based solution unifies file sync and sharing, team messaging and associated collaboration activities in a single view.
Editing is a core part of Amium’s Office Online integration, and can be accessed with a single click in any Word, PowerPoint or Excel document.
With real-time co-authoring, several people can work in the same document simultaneously and see each other’s updates as they are made.
Amium also includes integrations with HelloSign, Stripe, GitHub, PagerDuty, Atlassian's Jira and others.
Lexmark Improves Mobile Capture
Finally, Lexington, Ky.-based Lexmark made some major enhancements to its Kofax Mobile Capture Platform this week.
According to Lexmark, these enhancements give organizations further tools to "create dynamic mobile apps that streamline information-intensive customer interactions and extend self-service capabilities to provide a better customer experience."
Customers can now embed mobile capture capabilities within their own mobile capture apps with what the company promises will add little friction to the customer experience. Lexmark's server-based optical character recognition technology helps power these interactions.
Also included in the release is the Kofax Mobile Credit and Debit Card Framework — which gives Kofax customers a new method of collecting payment by taking a snapshot of the payment card on mobile device.
The release comes with analytics and interactive dashboards which provide insight into mobile app usage and engagement levels.
“Mobile is the preferred and primary channel of engagement for today’s customers. This mindset comes with high expectations for easy to use and frictionless experiences,” Reynolds C. Bish, president of Lexmark Enterprise Software said in a statement.
