Newtown Small Business Spotlight: Heather Kelly Photography

Every local business has a story worth sharing with the community. And that’s the belief behind this exciting series — to shine the spotlight on all our favorite local businesses, and to learn a little about the ones we may not know that well.

• Business: Heather Kelly Photography
• Owners: Heather Symes
• Website: www.heatherkellyphotography.com
• Address: Home studio in Newtown

How did you come up with name?

It’s my first and middle name. I wanted something that was easy to pronounce, unlike my last name.

What business are you In?

I’m a newborn and family photographer.

Why start a business in this town?

We moved to Newtown in 2009 because we loved the town and the neighborhood we bought our house in. We love raising our children here as well as being a small business owner in town.

What is the most difficult moment or challenge you’ve faced as a business owner?

The most difficult challenge with working from home is juggling work and family. As a mom to three young kids, finding the balance isn’t always easy. Photographing my clients is only a small percentage of my time. The majority is spent on the computer responding to emails, editing images, sending out galleries, and processing orders. There are many late nights after my kids are in bed.

What has been your favorite moment or proudest achievement since opening?

When I started my business four years ago, I never dreamed I would be where I am today. Customer service is extremely important to me and my proudest achievement is all the wonderful feedback and reviews from my clients. Some of them make me cry!

How does your business give back to the community?

Last year we had a fundraiser and raised over $600 for Summer Jam. I hope to have more events in the future to support local charities in our area.

Would you like to see your small business showcased in this series? Email wendy.mitchell@patch.com.