Scotts Valley Market

The Scotts Valley Market was the place for me to get my breakfast while staying at the Four Points. Elites Bonvoy member normally get free breakfast. But, with staffing problems, their restaurant was closed and I was forced to go offsite. In a way, I'm glad the Four Points forced me to come here, otherwise, I would've never discovered them.

They seem to be upscale market. I mainly roamed around the meat and deli departments. Their meats looked excellent. They had a large butcher case with all the cuts of meats on display. They had marinated meats like chicken, tri-tip, skirt steak, and pork tenderloin. If I wasn't traveling, I definitely would've bought some meat to cook.

Visiting their deli to grab some breakfast was my main goal. They had a good variety of burritos like pork sausage burrito, carne asada burrito, spinach mushroom burrito and chicken burrito. But, what caught my eye was the brisket breakfast taco that came with an fried egg.

The sausage egg burrito was good. It was big enough for 2 women to share. The brisket taco was served on a flour tortilla. The brisket was a little dry, but, the runny egg gave it some moisture. It had a good smoky flavor. It was good.

Thanks again to the Four Points for making me visit this market. I liked exploring it. They have a great meat department and serve some pretty good breakfast here.

Have been frequently running into expired products that I have purchased from Scotts Valley market. I would love to trust a business enough to know that their shelves are not stocked with expired products. However, that is no longer the case at Scotts Valley market. These chips cost 7.76...and yeah I still ate them all because they cost that much.

Cashier can be more friendly
nice fresh food clean environment love the hot bar a lot of variety

Not impressed. Check out is slow and management is rude. This is all the time. I have asked for help ... no bueno!

I am honored as s 64 year old being requested to leave my backpack on a shelf by the entrance. That's wonderful customer service, I lost interest in shopping thank you!! I saved some money!

I stopped by today to pick up sandwich at their deli section. It wasn't busy at all even though it was lunch time, I should have listened to my instinct. There must be something wrong with this place considering there wasn't any other sandwich place in the area. And I learned it for myself. They offer the worst customer service.

The server had asked me to fill up the order slip even though she wasn't helping anybody, I told her that I only need pesto chicken. She insisted that I should still fill up the form. Out of my frustration, I just walked away and will never ever come back to this place.

Also, I will advise my friends and family to avoid shopping here.

I've been shopping here for 15 years. Recently it's gone way downhill.
The butcher area was always great, the main reason to shop here, but has recently reduced in size and been partially replaced with a huge display of beef-stock cartons and bbq rubs. All chicken is now in packets, marinated with a large markup. Whatever happened to Jared (sp?)?
The outdoor bbq thing is good, and great if you catch it at the right time of day, but by the evening it's looking dry, sad and overpriced.
One section of the produce (the other reason to shop here) has been replaced with kombucha-like overpriced waters.
They used to have a decent beer selection but now there's almost nothing interesting, mostly replaced with yet more overpriced soft drinks.
There used to be a good interesting-cheese counter but it's now half converted to "hard-seltzer" and other, no-doubt high-profit "drinks".
I was there about 3pm today and there wasn't a single fresh bakery item on display - everything in packets or glad-wrap. No idea what it looks like at 8am, but I doubt I'll be finding out.
And the inevitable "herbal-remedy" aisle that never seems to have anybody in it. There must be some high markup items there!?
i'd like to think it could improve, not holding my breath.

Once again the butcher department proved its excellent customer service reputation. There was a mix up with my meat order but the butcher made it right. Thanks again and this kind of care is why we also go to them.

FREQUENT MISPRICING. Almost every time I go, there's at least one item that shows up at the register for a significantly higher price than the sign advertises next to item. I suggest trying to remember prices as you shop, especially sales prices on produce; then fill the register conveyor quickly so you can watch the register screen like a hawk to catch and call out the mispricings before you leave. Often the sales price on an item has not be entered into the system used by the registers.

This market sells mostly high quality items. Nice olive selection. Fresh, local Del Pueblo tortillas are excellent. There is a pretty good selection of organic produce for a medium-sized grocery store, and produce is usually fresh. Prices are usually at least somewhat higher than Nob Hill or Safeway, but their sale items for Scotts Valley Market Card holders are usually a good deal (you can get that card for free). Line is often 3 to 8 minutes long, but sometimes less. Employee turnover seems high, which can lead to slow lines and miskeying of items at the register. Convenient location.

Overall 3 1/2 stars.

I came in looking for some ground pork but didn't find any in the display. The butcher asked if he could help me and I said it appeared he was out of ground pork. He said, "let me check in back". He came out with a small bag of meat, trimmed the fat and then ground it. Fresh ground pork. If you think a big chain would do something like that, you are mistaken.