Our solutions are uniquely efficient.
We deliver better – and greener – technologies
We’re close to 19,000 professionals in 160
locations, in 70 countries around the world
We’re a global leader in the marine and energy markets.
We deliver complete lifecycle power solutions, worldwide.
We’re always growing.
We’re always innovating.
We’re always in motion. AT WÄRTSILÄ, PEOPLE ARE THE ULTIMATE
POWER SOURCE
BECOME ONE : 2 Stroke Superintendent Engineer
- Perform advanced troubleshooting on equipment families according to customer requirements as well as quality, health, safety environmental and cost targets.
- Have broad knowledge of Wärtsilä equipment families.
- Proactively advice and promote available products and solutions to customers.
Main responsibilities:
- Perform Field Service activities according to the work plan.
- Perform advanced troubleshooting on equipment families.
- May act as system commissioning engineer and may lead the related commissioning activities.
- May lead and manage assigned team and related activities during the work execution.
- Interact with customers during the work execution (e.g. conducting introduction meeting).
- Perform internal and external progress status of the assigned work.
- Create the Service Work Reports.
- Ensure that the work is executed according to Wärtsila Quality, Health, Safety and Environmental guidelines and customer site procedures.
- Proactively advice and promote available products and solutions to customer
Desired Skills:
Provide high end Field Service Support for Wärtsilä 2-stroke engines installed in Indonesian fleet
- Support audit services on 2-stroke engines, include pre-docking inspections
- Mentor & train current WID 2-stroke engineers (*2) who are still being developed in this competence
- Provide extended support to Global WCH 2-stroke needs if requested
- Participate in customer meetings around performance evaluation, pre-docking planning and technical discussions
- Perform troubleshooting
- Provide sound technical advice to workshop team if needed on componentry overhauls
- You may lead and manage assigned team and related activities during the work execution
- Interact with customers during the work execution (e.g. conducting introduction meeting, providing updates and advice)
- Ensure that the work is executed according to Wärtsilä Quality, Health, Safety and Environmental guidelines and customer site procedures
- Proactively advice and promote available products and solutions to customers
- Perform internal and external progress status of the assigned work
- Provide timely internal and external service work reports including conclusions / recommendations with support of 2-stroke Technical Services
- Prepare and organize service works together with WID 2-stroke team
- Work closely with WID Sales and Proposals teams
- Give feedback to 2-stroke Technical Services and stakeholders
- Collect and organize time and expense report after completion of the job and inform administrative personnel as required
Education:
- S1 or Master in Mechanical/Electrical
Experience:
- Solid experience in 2-stroke engines especially in RTA series with more than 7 years experience
- Knowledge of RT-Flex is desired but not critical
- Good command of English
- Good interpersonal and communication skills
- Highly motivated and willing to learn fast
- Willingness to experience expat life in Indonesia for a short period
- Comfortable working in a multicultural environment
- Ability to guide, coach and instruct
- Make analysis with adequate conclusions and recommendations (reports) for how to solve technical problems of the customer. Report the related work progress to relevant stakeholders.
- Report and propose improvement needs of the products and solutions for relevant internal stakeholders.
- Participate in product developments and product improvement projects.
- Perform product improvements for non-portfolio products.
- Provide technical support to internal and external customers.
- Analyse field experience and customer feedback data in order to improve the products and solutions as well as operation and maintenance of the installation.
- Visit sites when deeper product, system and/or performance analysis is needed.
- May act as a trainer in special expertise area including e.g. performing trainings as well as developing training programs and materials.
- Support in technical matters when new products or components are developed and launched.
- Maintain relationships with cooperation partners.
- Produce content for technical information products (e.g. Service Bulletin).
- Acquire know-how within own technical expert area.
QUALIFICATIONS
Desired Skills:
- Contractual skill
- Customer understanding
- Deliv. Solut. to Customer -process&tools
- Installation operation, mainten.& repair
- Product knowledge
- System and solution knowledge
- Technical communication
- Technical problem solving skill
Education:
- S1 or Master in Mechanical/Electrical
Experience:
- 5 - 7 years experiences in the same position
Cikarang Industrial Estate, Jl. Jababeka XVI,Kav W-28, Bekasi 17530
OR
e-mail to : id.vacancy@wartsila.com
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